Support
Answers to the most common questions. For anything else, email us: we read every message.
How to cancel your subscription
The weekly subscription renews automatically until you cancel it. You can cancel at any time, even right after buying: it stays active until the end of the week you have already paid for. You cancel it on your phone, in the store where you bought it:
iPhone
Open Settings › tap your name › Subscriptions › choose this game › Cancel Subscription.
Android
Open Google Play › tap your profile › Payments & subscriptions › Subscriptions › Fiafia › Cancel subscription.
The "Forever" purchase is not a subscription: it never renews and there is nothing to cancel.
How to restore purchases
New phone, or reinstalled the app? Open Fiafia › Settings › Restore purchases. Use the same Apple or Google account you bought with. You don't need a Fiafia account.
How to report a card
A card you don't like, a typo, something that feels off? During the game open the menu › Report this card. Your email app opens with the card code and language already filled in: add what's wrong and send.
Refunds
Payments are handled by the store, and so are refunds: on iPhone ask Apple (reportaproblem.apple.com), on Android ask Google Play (Order history). We never see your payment details.
Email us
For anything else, write to support@fiafia.games. Tell us your phone model and the game language: it helps us answer sooner.
The Spicy and Couples decks are for adults (18+): suggestive, never crude. The app asks you to confirm your age, and you can hide them.